I was reminded today the important skill of staying classy. I witnessed a cashier at the grocery store get yelled at by a customer who said that the cashier weighed her fruit incorrectly. The woman called the cashier "incompetent", "a minimum wage dips**t" and multiple other obscenities focused around this woman's line of employment. The cashier stayed calm and did her best to answer this yelly, obnoxious woman. Once the woman left, I checked out with my garlic powder and bags of flour and asked the cashier if that sort of confrontational incident happens a lot. She looked somberly at me and said "no, this is my second day as a cashier here." I simply replied, "it will get better, I'm sure" and gathered up my things. On my way out, I stopped by customer service, pointed at the cashier, and told them "that cashier is a great example of customer service. I hope she is rewarded for taking the high road." and left.
Here's to you, cashier lady.
Stay classy, San Diego.